If you are a contractor or project developer, you may encounter some common difficulties during a large home renovation. At times, you will be given renovations that involve installations that you are unfamiliar with or projects that you are not licensed to complete. In other instances, you will deal with demanding or unreasonable customers, who can interrupt deadlines or make the renovation process very stressful. These are only a few examples of obstacles that you can encounter during a renovation — here are some tips to help you deal with them and get the job done.
- The Problem: Your team is tasked with an installation or repair that they haven’t done before. Even when you hire a team of workers that are smart, experienced and very talented, it is still unlikely for your team to be prepared for every assignment thrown at them. In instances of repairs and installations, many manufacturers will provide instructions and additional assistance to make sure that the project is completed smoothly. For example, a window and door company like Golden Windows has installation instructions readily available on their website — visit Goldenwindows.com to find instructions that will walk your team through a variety of window and door installations.
- The Problem: Your team is tasked with a project that they are not licensed or trained to do. You may need to solve a problem that requires an expert on hand, including problems with plumbing, electrical, roofing, air conditioning, asbestos removal or pest control and removal. The best solution is to research licensed experts with an excellent reputation in the local area and hire them to take on the project, so that the task is completed quickly and efficiently. Acquiring an expert to finish these specific tasks will also help you build relationships with other professionals, in case you need them for a renovation in the future.
- The Problem: Your client is demanding, unreasonable and unpleasant to work with. Maybe your client is demanding tighter deadlines than your team can handle, or maybe they are upset about the high costs of their renovation—whatever the disagreement is, you will need to remain as polite and professional as possible. Solve this unfortunate problem by staying in constant communication with your client, so that they are consistently updated with what is going on with their home. Many homeowners have no clue how long it takes to build, install or replace elements of a home, so give them a better picture of what can be finished in a day. Keep records of all your communication in order to prove that you were committed to having a professional relationship and strong customer service.
Following these three tips will help prepare you for problems with installations, new projects and even customers that are making your job difficult. If you prepare for these issues, you will easily handle some major obstacles on the job and keep your reputation in the business as pristine as possible.