In this day and age, it is impossible for businesses not to rely on technology. While the reliance remains as critical for small businesses as for the big, the difference is just a matter of scale. With potential customers looking up the business’s website, downloading brochures and spec sheets, communicating via email or forms, and the company itself storing sensitive marketing and customer as well as operational and financial data online, businesses can represent very lucrative targets for hacking and online disruption. Online security breaches are far more common than people assume it to be. According to Forbes, more than half of all small businesses experience security incidents every year.
As may be imagined, the cost of these events can be severe both in the short-term and the long-term. Not only do businesses need to tackle the effort and cost of recovering compromised data but they also deal with its impact on operations, loss of clients, and corporate reputation. This makes it essential for cybersecurity, not just a matter of implementing protocols but a companywide change in security culture. Some guidelines and simple tips for improving cybersecurity without worrying about the impact on profitability:
Robert Trosten Recommendation No. 1: Focus on Creating Alertness about Phishing Attacks
It may come as a surprise to know that as many as 91% of complex cyber attacks have their origins in phishing emails. Businesses need to invest time and effort into educating their employees on identifying and responding to potential phishing emails. Common signs of an email with possible ulterior motives include an incorrect sender address, errors in spelling or grammar, the presence of embedded links, as well as content indicating value propositions that seem too good to be true. Employees need to be also trained on how to respond when they encounter emails that they suspect to be phishing attacks. It is important to never reply to suspicious emails but to delete them immediately from the system and inform the company’s IT department. You can get to know the extent employees know and follow the SOP by simulating phishing email attacks.
Robert Trosten Recommendation No. 2: Enforce Robust Passwords
One of the most critical elements of training on security awareness is stressing the vital importance of using passwords that are very strong by all employees. By using different methods, cybercriminals can very easily crack weak passwords. It will astonish many people to learn that a 2019 report by Ponemon Institute on global cybersecurity observes that as many as 70% of small and medium businesses have reported the theft of their employees’ passwords in just the previous year. It is important to impress on your employees to avoid using common practices like their names, dates of birth, or easily guessable combinations. Passwords should never be reused across different accounts, and changed, as a matter of practice every three months, recommends Robert Trosten.
By using passwords unique to each account, it is possible to limit the damage as hackers will not be able to use a password controlling your email to access your bank account, for example. Introduce employees to the concept of password managers to avoid the reluctance of having to devise and remember multiple passwords. Using password managers not only makes the process of logging in to your accounts easier but also facilitates the use of really complex, random, and strong passwords since you no longer have to memorize them. This makes it far more difficult for cybercriminals to hack accounts. Wherever, possible, use two-factor authentication to sign in to password-locked accounts – the OTP sent to the user’s mobile phone ensures unauthorized people cannot access your accounts even if they know the passwords.
Robert Trosten Recommendation No. 3: Restrict Access to Sensitive Information
Giving access to all information to all employees may be the most convenient thing to do as far as information management goes, however, if you care to think about it, all employees don’t need to have access to your database in its entirety. You should critically review the need of every employee to access information necessary for performing his function and limit the access to information by setting different levels of privileges for every role. Also, monitor closely who is accessing what information, so that you can spot any suspicious activity, if there is a pattern of information access that justifies it.
Lay down information access and dissemination protocols so that you do not create opportunities for employees to beat the system and expose the business to external threats and vulnerabilities. You can also consider blocking of third-party email service providers so that nobody can access information and send it out as an email attachment. Companies dealing in highly sensitive information invariably also take steps to disable the USB ports on the hardware used by the employee so that there is no opportunity for anyone to copy information and take it out of the workplace.
Robert Trosten Recommendation No. 4: Keep Software Updated
One of the most overlooked steps businesses needs to take to ensure the security of their information technology applications is to keep all the software updated. The updates are available from the software makers and typically cover security patches, and fixes on bugs, as well as added functionalities. You should endeavor to keep updated all the operating systems, anti-malware software, network security, firewalls, as well as email programs and other application software.
Ensuring the security of your company database is one thing but the issue gets very complicated in an environment where employees are working out of the home. The company should actively focus on educating employees on how to stay secure and what the consequences can be of not practicing adequate security protocols. A continuous education program on best practices on sending and receiving emails and messages, protecting devices and data encryption, and being alert to phishing and other cybersecurity threats can help a lot. Even though small businesses may lack deep pockets to implement very expensive security audits and cyber threat prevention techniques, the steps discussed above can be very cost-effective and are relatively easily implementable. Cybersecurity should never be taken for granted and it is important to keep all employees alert and sensitive to data breaches and loss of control over their IT system.
How Small Agencies Can Enhance Insurance Workflow Efficiency
Insurance is a relatively recession-proof industry because most people realize the significance of coverage for contingencies. According to statistics, insurance premiums written in the US touched a staggering $1.36 trillion in 2021.
Not surprisingly, a growing number of small agencies are joining the industry to capitalize on the opportunity. There are around 5,929 insurance companies in the US market as of this writing. The number translates into stiff competition for small players. Record inflation and an economic downturn compound the stress.
If you run a small agency, overcoming these challenges should be a top priority. Optimizing your workflows gives you a great start as it can help streamline processes, reduce errors, and improve customer experience.
Here are a few measures small insurance agencies can implement to enhance their workflow efficiency:
Adopt Automation of Workflows
According to a recent Gartner Survey, 2023 will witness a massive shift for insurers as they will focus on operational efficiency and customer experience instead of growing revenues. Workflow automation can be a game-changer in this context. According to VRC Insurance Systems, small agencies can rely on custom software solutions to digitize their workflows.
Automation tools can take over repetitive tasks such as document generation, data entry, and email responses. With the automation of these processes, your agency can minimize errors, reduce manual labor, and speed up policy processing.
The best piece of advice is to learn more about these solutions and understand how they can enhance your operations and customer experience. You will feel more comfortable and confident about switching from legacy systems to modern tools with the right mindset.
Prioritize Digital Document Management
While documents and data are the lifeblood of insurance companies, they are often the biggest struggle. Imagine dealing with piles of paperwork that keep growing with your business. Data privacy is another factor that may stress you out while handling paper documents.
Consider switching to digital document management systems to eliminate the hassles of managing and securing paper records. The step can significantly enhance your workflow and reduce the workload of your employees.
It helps you store, access, and organize policy documents and client records in a few clicks. You can save time and effort in searching for physical files and minimize the risk of losing documents. Going paperless makes your agency eco-friendly, establishing your reputation as a green business.
Provide Self-Service Options
Self-service can be a winning point for insurance agencies when it comes to customer experience. Your customers will be happy if they can complete tasks such as getting a quote, buying a policy, or logging a claim through an online portal. It also eliminates the need for agents to engage in repetitive tasks, freeing them to take care of critical processes such as client follow-ups and support.
Invest in a user-friendly and intuitive online portal or mobile app to help clients address their insurance needs independently. It will automatically enhance the workflow of your agency and give you a winning edge with customer experience.
Customize Workflows Based on Data
Statistics show that 91.9% of organizations got value from investments in data and analytics in 2023. Insurance agencies are not an exception. Leveraging data to customize workflows is far better than working on a static model. While traditional workflows may offer some efficiency, using data enables you to process more accurately.
You can optimize and streamline them in real time to consistently improve the workflow. With this dynamic system, you need not replace the existing workflows. Instead, you can take an incremental approach to ease the journey.
Invest in Training and Education
Enhancing insurance workflow efficiency is not only about automating processes with software tools and solutions. It is also about employee training and education to ensure that your team knows about the latest software tools, industry trends, and best practices.
Well-informed employees buy into technology easily and work more efficiently with automation. They are also quick to adapt to client expectations and provide better customer service. Another good thing about offering ongoing professional development opportunities is that it fosters loyalty and creates a positive work environment.
Small insurance agencies can score big on efficiency, productivity, and performance with better workflows. Automation sets the pace for insurance workflow efficiency. Insurance agencies should consider it a worthy investment, even if it costs a bit.
Besides driving workflow efficiencies, automation can make agencies future–ready and give them a winning edge in a competitive industry. That’s all you need to carve a niche for your small agency in a market dominated by big players.
HR Software Pricing Models: An In-Depth Guide
Human Resources (HR) software has become an indispensable tool for businesses of all sizes. Whether you’re a small startup or a multinational corporation, managing your workforce is crucial for success. But, choosing the right HR software can be a daunting task, and one of the key considerations is the pricing model. In this in-depth guide, we’ll explore HR software pricing models, their nuances, and factors to consider when making your decision.
Understanding HR Software Pricing Models
HR software pricing models determine how you’ll pay for the software and the associated services. These models vary, and each has its advantages and drawbacks. To make an informed choice, let’s delve into the most common HR software pricing models:
1. Subscription-Based Pricing
Subscription-based pricing is one of the most prevalent models in the HR software industry. In this model, users pay a recurring fee, on a monthly or annual basis, to access the software and its features. This pricing model offers several benefits:
- Predictable Costs: Businesses can budget more since they know the monthly or annual cost in advance..
- Regular Updates and Support: Subscription fees often include software updates and customer support, ensuring you’re always using the latest version with access to help when needed.
- Scalability: Most subscription-based HR software allows you to scale up or down to accommodate changes in your workforce.
But, some considerations with this model include:
- Long-Term Costs: Over time, subscription fees can add up, costing more than a one-time buy
- Contract Commitments: Some vendors must lengthy contracts, which may not be suitable for all businesses.
2. Per-User Pricing
Per-user pricing charges businesses based on the number of users who access the HR software. This model is scalable and transparent. Here are the key points to consider:
- Cost Transparency: You pay for what you use, making it easy to calculate expenses as your team grows or shrinks.
- Fairness: Per-user pricing ensures that you only pay for the employees who actually use the software.
- Flexibility: This model accommodates businesses with fluctuating employee numbers.
But, be aware of the potential downsides:
- Added Costs with Growth: As your workforce expands, your HR software expenses can increase significantly.
- Complex Billing: Managing per-user billing for a large organization can be challenging.
3. Tiered Pricing
Tiered pricing involves different pricing levels or packages with varying features and capabilities. This model is designed to cater to businesses with different needs and budgets. Here’s what to consider:
- Customization: You can choose a tier that aligns with your specific requirements and budget.
- Feature Access: Higher-tier packages often include advanced features that may be essential for larger organizations.
- Cost Control: You have the flexibility to upgrade or downgrade your plan as your needs change.
Yet, there are potential drawbacks:
- Feature Limitations: Lower-tier packages may lack critical features, potentially hindering your HR operations.
- Cost Overruns: If you need features from a higher tier, you may end up paying more than expected.
4. Pay-Per-Feature Pricing
Some HR software providers offer a pay-per-feature pricing model, where you pay for individual features or modules separately. This model offers a high degree of customization, allowing you to tailor the software to your specific needs. Consider the following:
- Cost Efficiency: You only pay for the features you use, saving money if you have unique requirements.
- Flexibility: You can add or remove features as needed, adapting the software to changes in your HR processes.
But, keep these factors in mind:
- Complex Billing: Managing many feature-based payments can be cumbersome and must careful tracking.
- Cost Uncertainty: Depending on your needs, the final cost may be uncertain until you’ve selected all the necessary features.
Factors to Consider When Choosing an HR Software Pricing Model
Selecting the right HR software pricing model requires careful consideration of your business’s unique needs and circumstances. Here are some essential factors to keep in mind:
1. Business Size and Growth
Consider the current size of your organization and your growth projections. If you expect significant growth, a pricing model that scales, such as per-user pricing or subscription-based pricing, may be more suitable.
2. Budget Constraints
Test your budget carefully. While subscription-based pricing provides predictable costs, it may not be the most cost-effective option for businesses with limited budgets. Tiered pricing or pay-per-feature pricing can offer more flexibility in such cases.
3. Feature Requirements
Examine your HR software requirements in detail. Do you need access to advanced features and modules, or will a basic package suffice? Tiered pricing and pay-per-feature models allow you to align your feature needs with your budget.
4. Long-Term Commitment
Consider how comfortable you are with long-term commitments. Some subscription-based models may must multi-year contracts, which could be helpful if you want price stability but restrictive if your circumstances change.
5. Ease of Administration
Think about the administrative overhead involved in managing the pricing model. Complex billing and user tracking can be time-consuming, so choose a model that aligns with your administrative capabilities.
6. Vendor Reputation and Support
Research the reputation of HR software vendors and their customer support. A reputable vendor with excellent customer service can make a large difference in your experience.
Selecting the right HR software pricing model is a critical decision that can impact your organization’s efficiency and bottom line. By understanding the various pricing models available, considering your specific needs, and evaluating the factors mentioned above, you can make an informed choice that aligns with your business goals. Remember that the perfect pricing model is one that not only fits your budget but also supports your HR processes effectively, ensuring your workforce management is as efficient as possible.
3 High-Impact Ideas to Choose for Hotel Room Renovations
Have your hotel rooms looked the same for many years? Perhaps your hotel has had the same furniture, decorations, security, and entertainment for a long time. Then it is high time that you change it. Industry leaders believe hotels should focus on typical upgrades every three to five years and renovate every five to ten years.
As of 2023, there are over 166,272 hotel businesses in America, amounting to a 7.1% increase since last year. That means competition is growing every year. Therefore, your hotel must use modern technology to attract guests and increase business.
Examples include mobile check-ins, the use of service robots, the implementation of eco-friendly practices, etc. Along with these, you must also focus on high-impact innovations to renovate your hotel rooms. In this blog, we will discuss three such options to skyrocket your hotel business’s appeal.
#1. Upgraded In-Room Entertainment Systems
After the pandemic, the need for TV casting solutions has garnered fast-tracked demand. For many years, hotels have used cable-based TVs. However, today’s guests prefer streaming and casting comfort in their hotel rooms.
For instance, they might binge on Netflix shows and watch YouTube videos. According to Allbridge, guests want to cast their content directly onto hotel TVs. Statistics suggest that almost 50% of hotel guests use casting services in their rooms. However, among them, only 22% had a hassle-free and easy experience.
To provide the best customer experience, you must employ casting solutions. These will provide a seamless and easy viewing option for your guests. It ensures your guests have safe access to the room’s big screen without logging into public devices. In short, casting solutions are intuitive enough to revolutionize your hotel’s entertainment experience.
#2. Focusing On Sustainability
According to Statista, 78% of travelers prefer eco-friendly and sustainable accommodations. These hotels win the goodwill of their guests, have lower costs, and reduce environmental damage. To make your hotel rooms ‘green,’ you can bring in beautiful plants and use biodegradable toiletries.
Additionally, switch to energy-efficient lighting and install solar panels and integrated water management solutions. You can also encourage guests to use towels and eliminate single-use plastics. Furnish your rooms with reusable products, organic toiletries, and biodegradable packaging.
Sustainable hotel rooms will help you achieve growth and satisfy guests. Industry leaders believe sustainability is the future of the hospitality business. Hence, eco-friendly tactics will help you enhance customer value perception and comply with legal requirements. They can also reduce utility costs and boost your profits.
#3. Contactless Entry Using Smart Locks
Statistics suggest the smart lock industry’s demand will exceed 135 million units, amounting to USD 24.20 billion by 2024. It proves that installing smart locks at hotels has become crucial for contactless check-ins after the pandemic. Additionally, it can transform the guest experience your hotel provides.
This infrastructure enhances the operational efficiency of your staff. Ideally, your guests will not lose their keys, so you need not worry about extra expenses. These locks reduce human efforts, enhance security, and automate check-in and check-out functions.
Technically, smart locks have a self-expiring and unique access code given to a specific guest. It means your hotel room keys cannot be stolen, copied, or lost. Moreover, your operational team will have a better overview of room accessibility. You can replace old locks and connect the property management system (PMS) with smart locks.
How to Modernize and Revitalize Your Hotel’s Look?
Hotel renovations can optimize operations, increase occupancy rates, and impact brand loyalty. Your future guests would want modern comfort, better amenities, and good-looking rooms. Moreover, hotel modernization can attract guests and enhance your profit margins.
You can follow these tips and ideas to renovate and modernize your hotel operations:
- Replacing constricting front desks with open spaces
- Improving accessibility for guests with disabilities
- Choosing neutral tones for linens and walls
- Placing impactful photos and removing faded pictures
- Using modern and comfortable chairs, sofas, etc
- Investing in integrated hotel software for optimal operation
As a hotelier, you must keep your rooms attractive, modern, fresh, and safe. To do that, inspire yourself with the renovation ideas mentioned to revitalize the property. These meaningful changes will help you transform your hotel’s look with minimal complexity and friction.
The Bottom Line
The hotel industry faces various challenges with modern technology and guest demands. One of the biggest problems is ensuring a personalized experience for young guests. For instance, the gap between hotel amenities and guest demands has increased.
Your guests have become tech-savvy and more aware. Hence, they want a technological and behavioral change in your hotel rooms. They expect higher standards, want control over their rooms, and crave flexibility.
Therefore, you must utilize modern innovations like smart locks and upgraded entertainment systems. Similarly, turning your hotel rooms eco-friendly and sustainable will benefit your business. Remember, you must adapt to the continuous changes in consumer demands to stay afloat in this industry.
Navigating the Baltimore Real Estate Market: A Seller’s Guide
The Baltimore real estate market presents a unique set of challenges and opportunities for sellers. With a diverse range of neighborhoods, property types, and buyer demographics, it’s a market that requires a keen understanding and strategic approach. Here’s a comprehensive guide that highlights key factors and actionable strategies that sellers can use to navigate the Baltimore market efficiently, ensuring a successful home sale.
Understanding the Baltimore Real Estate Market
Baltimore Market Trends
Real estate is inherently a dynamic market, influenced by numerous local and national factors. Keeping abreast of the latest Baltimore real estate trends is a critical step for sellers. These trends may include current home values, average sale prices, number of listings, and time on the market. Websites like Zillow and Trulia offer extensive data and market reports.
Baltimore boasts a diverse array of neighborhoods, each with its unique charm and value proposition. From the historic Federal Hill to the artsy Station North, knowing your neighborhood’s selling points can help tailor your marketing efforts to attract the right buyers.
Competing in the Baltimore Market
Understand how your property stacks up against the competition. Look at similar homes in your neighborhood that are on the market or were recently sold. Note their pricing, features, and time on the market. This analysis will offer valuable insights on pricing your home and highlighting its unique selling points.
Timing Your Sale
While real estate sales happen year-round, certain times of the year may be more advantageous for sellers. Generally, spring and early summer see increased buyer activity. However, specific market conditions and your personal circumstances can influence the best timing for your sale.
Catering to Baltimore Buyer Preferences
Local Buyer Demographics
Baltimore’s buyer demographics vary widely, with first-time homebuyers, seasoned investors, and retirees all active in the market. Identifying your home’s potential buyer demographic can inform your pricing, marketing, and negotiation strategies.
Home Features Buyers Love
Certain features, like updated kitchens and bathrooms or outdoor living spaces, may appeal more to buyers. If feasible, consider upgrades that enhance your home’s value. Be sure to highlight these features in your home’s listing.
Navigating Local Regulations and Documentation
Understanding Maryland’s Disclosure Laws
Maryland law requires sellers to complete a Residential Property Disclosure and Disclaimer Statement. Familiarize yourself with these requirements to ensure a smooth transaction.
Preparing Essential Documentation
Ensure all relevant documents, like the deed, recent tax bills, and any home improvement records, are ready for the sale process. These documents will be crucial during negotiations and closing.
Collaborating with Real Estate Professionals
Selecting a Local Real Estate Agent
Real estate agents bring their expertise to the table. They can provide valuable insights into the market, help with staging, list your property on multiple platforms, and guide you through the negotiation and closing process. Choose an agent with a proven track record in the Baltimore market for optimal results
Professional Home Inspections and Appraisals
Consider having a professional home inspection and appraisal done before listing your property. These assessments provide a clear picture of your home’s condition and market value, allowing you to price it accurately.
Developing a Winning Pricing Strategy
Pricing to Sell
Pricing your home right from the start is crucial. Overpricing may lead to extended time on the market, eventually selling for less than market value. Underpricing, while it may attract multiple offers, risks leaving money on the table. Your real estate agent can provide a Comparative Market Analysis (CMA) to help set a competitive price.
Considering Quick Sale Options
If you’re looking to sell your house fast, there are options available. Companies like sellmyhousefast-baltimore.comoffer sellers the opportunity to close deals swiftly, without the typical hassle associated with traditional sales.
Mastering Negotiation Techniques
Expecting and Responding to Offers
Potential buyers will likely make offers below your listing price. Discuss with your real estate agent beforehand how much you’re willing to negotiate and under what conditions, such as waiving certain contingencies
Understanding Contract Contingencies
Buyers often include contingencies in their offer, like a home inspection contingency or a financing contingency. Understanding these contingencies will enable you to respond effectively to different offers.
The Closing Process: Sealing the Deal
Navigating Closing Costs
Closing costs can be a significant expense in the home selling process. In Maryland, sellers often pay the transfer tax and the recordation tax. Discuss these costs with your real estate agent or attorney to ensure you’re prepared for them.
Transitioning Your Property
Once the sale is finalized, you’ll need to transition your property to the new owners. This transition includes moving out by the agreed date and ensuring the property is in the condition specified in the sales contract.
Selling your home in Baltimore can seem daunting, given the market’s complexity. However, with a deep understanding of the market trends, buyer preferences, and local regulations, and armed with a strategic approach to pricing and negotiation, you can navigate this market effectively. Whether you’re collaborating with experienced professionals or using resources like this guide, remember that preparation and knowledge are your strongest allies in achieving a successful sale. Happy selling!
The Advantages of Selling Your House to a Professional Home Buying Company
In the real estate world, there are multiple ways homeowners can choose to sell their properties. While some might opt for the traditional real estate agent route, others may find the simplicity and convenience of selling to a professional home buying company more appealing. This method, often underrated, can provide significant benefits, especially for those seeking a quick, uncomplicated sale.
Speedy Sales Process: Say Goodbye to Long Waits
A Fast, Guaranteed Sale
The first major advantage of working with a professional home buying company is the speed of the transaction. Traditional home sales can take several months, and there is no guarantee of a sale. On the other hand, home buying companies typically make immediate offers and can close the deal in as little as seven days. If you’re in a hurry to sell, this fast turnaround can be invaluable.
No Need to Wait for Buyer Financing
Conventional sales often hinge on a buyer securing a mortgage, which can be a lengthy and uncertain process. Selling to a home buying company eliminates this waiting game as they have the funds ready to purchase your home outright. For homeowners needing to sell quickly for financial reasons, this certainty can provide immense peace of mind.
Simplified Selling: Forget About Repairs and Showings
No Repairs or Renovations Needed
Selling through the traditional real estate market often requires homeowners to invest in repairs or improvements to make their property more appealing. Professional home buying companies, however, buy properties as-is. This means you don’t need to worry about the cost or hassle of renovations. In fact, many homeowners who visit a cash home buyer website are relieved to discover that they can sell their house in its current condition.
No Open Houses or Private Showings
Another aspect that deters many sellers from the conventional selling process is the need for open houses and showings. Keeping your home pristine and vacating at a moment’s notice can be stressful and inconvenient. Home buying companies eliminate this step, keeping the selling process simple and straightforward.
Predictable Outcome: Enjoy Certainty and Convenience
A Firm, Transparent Offer
Home buying companies often provide a no-obligation offer after a simple evaluation of your property. This offer is clear, straightforward, and does not fluctuate based on market conditions or buyer whims. This transparency can be comforting for sellers looking for a predictable outcome.
Convenience of Selling On Your Timeline
Selling to a home buying company allows you to dictate the timeline. Whether you want to close in a week or prefer to wait a month or two, you can set a closing date that suits your needs.
Financial Perks: Save Money Along the Way
No Commission Fees or Closing Costs
Unlike traditional home sales that require payment of realtor commissions and closing costs, home buying companies usually cover these expenses. This means more money in your pocket from the sale of your home.
Lastly, home buying companies typically pay in cash, which means you receive the entire payment promptly without worrying about bank financing falling through.
Selling your house to a professional home buying company can be an attractive option when you consider the speed, simplicity, predictability, and financial advantages. This selling method eliminates the uncertainties and inconveniences often associated with the traditional real estate process. If you’re a homeowner seeking a quick, hassle-free sale, this approach might be the perfect solution. Remember, the ultimate goal of selling your home should not just be about securing the best price, but also about ensuring a smooth and satisfactory process.
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